BKMS® Benchmarking Report 2021: Analyses and Statistics on Whistleblowing Systems in Europe

About the use, design and communication of the BKMS^® system.

The BKMS^® Benchmarking Report 2021 is the comprehensive study on the use of whistleblowing systems and compliance software in Europe with insightful statistics, analyses and trends for the coming years. We collect this valuable first-hand data annually via an anonymous survey in collaboration with participating companies, all of which are users of the BKMS^® system.

The BKMS^® Benchmarking Report 2021 provides you with exciting insights into the use of compliance software in European companies and supplies important comparitive data that can be applied to your own compliance work.

4 exciting results from the Benchmarking Report 2021

#1: Web-based reporting channels continue to grow in importance.

Compared to the 2020 edition of the research, all other reporting channels offered, such as email, telephone and ombudspersons, are clearly losing relevance.

#2: Share of anonymous first reports increases

65 % of the companies surveyed state that more than half of the initial reports are submitted anonymously.

#3: High quality factor: The reporting category

Reporting categories play an important role in the quality of reports – most participants in the study offer whistleblowers 5 to 6 focus areas to choose from.

#4: Concerns about abuse remain unfounded

78% of the respondents state that the percentage of abusive reports is below 2% while 43% put that figure below 1%. As a result, concerns about a whistleblower system being misused for denunciation continues to be unfounded.

BKMS® Benchmarking Report 2021 – Methodology

For the BKMS^® Benchmarking Report 2021, only data provided to us by our customers utilising the BKMS^® System in an online survey was evaluated.
The report includes data from companies of different sizes, nationalities and industries, resulting in a representative cross-section of the users of the BKMS^® System
The survey data was collected between the end of 2020 and the beginning of 2021. The survey of the companies and organisations as well as the evaluation were carried out completely anonymously
The preparation of the report, the accuracy of the methodology and the evaluations were ensured through cooperation with the statistical consulting unit fu:stat at the Institute for Statistics of the Free University of Berlin.

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